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A few quick steps that may resolve simple connectivity problems:

1. Reboot (power cycle) your network devices (computer, router or switch).

2. Check all ethernet cable connections to your router, computer, and the wall jack.

3. Reboot internet equipment. This is usually the power connector to the supplied router or outdoor antenna where the main ethernet cable terminates to the power supply.  Please leave the device unplugged for at least one minute.

4. Submit a trouble ticket


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    What Customers Say

    "Since they started, InnovativeAir has been a very reliable Internet Service Provider. - Stewart Grow
    StorageCraft Technology Corporation

     

     

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    InnovativeAir
    855-653-3450
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